Effective Date: 01/09/2025
Last Updated: 01/09/2025
1. OUR COMMITMENT TO ACCESSIBILITY
EduRise360 is committed to ensuring digital accessibility for all users, including students, professionals, veterans, and individuals with disabilities. We believe that education and career opportunities should be accessible to everyone, regardless of physical limitations or assistive technology requirements.
This commitment aligns with the Rights of Persons with Disabilities Act, 2016, and international best practices including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
2. ACCESSIBILITY STANDARDS
2.1 WCAG 2.1 AA Compliance
Our Platform aims to conform to WCAG 2.1 Level AA standards, which include:
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Perceivable: Information and UI components are presentable in ways users can perceive
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Operable: UI components and navigation are operable by all users
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Understandable: Information and operation of UI are understandable
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Robust: Content can be interpreted by various assistive technologies
2.2 Technical Standards
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Semantic HTML markup for screen reader compatibility
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Keyboard navigation support for all interactive elements
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Sufficient color contrast ratios (minimum 4.5:1 for normal text)
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Alternative text for images and multimedia content
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Captioned videos and audio transcripts
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Responsive design for various devices and screen sizes
3. ACCESSIBILITY FEATURES
3.1 Navigation and Interface
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Skip navigation links for quick content access
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Consistent navigation structure across all pages
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Clear headings and page structure
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Focus indicators for keyboard navigation
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Logical tab order throughout the Platform
3.2 Content Accessibility
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Alt text for all informative images
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Captions and transcripts for video content
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Audio descriptions for complex visual content
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Plain language and clear instructions
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Error identification and suggestion mechanisms
3.3 Assistive Technology Support
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Compatibility with screen readers (JAWS, NVDA, VoiceOver)
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Support for voice recognition software
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Keyboard-only navigation capability
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High contrast mode support
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Text scaling up to 200% without loss of functionality
4. ONGOING ACCESSIBILITY EFFORTS
4.1 Regular Audits
We conduct regular accessibility audits using:
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Automated testing tools
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Manual testing with assistive technologies
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User testing with individuals who have disabilities
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Third-party accessibility assessments
4.2 Staff Training
Our development and content teams receive regular training on:
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Accessibility best practices
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Assistive technology usage
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Inclusive design principles
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Legal compliance requirements
4.3 Continuous Improvement
We continuously work to improve accessibility through:
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Regular updates based on user feedback
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Implementation of new accessibility features
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Staying current with evolving standards and technologies
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Collaboration with disability advocacy organizations
5. KNOWN LIMITATIONS
While we strive for full accessibility, some areas may have temporary limitations:
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Third-party embedded content may not fully conform to accessibility standards
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PDF documents are being gradually updated for better screen reader compatibility
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Some legacy content is being systematically reviewed and improved
We are actively working to address these limitations and welcome user feedback to prioritize improvements.
6. FEEDBACK AND SUPPORT
6.1 Reporting Accessibility Issues
If you encounter accessibility barriers on our Platform, please contact us:
Accessibility Coordinator
Email: support@edurise360.com
Phone: +91-8882357569| 9205913567
Address:8th Floor, Magnum Towers 1, Golf Course Ext Rd, Sector 58, Gurugram, Haryana 122011
6.2 Information to Include
When reporting accessibility issues, please provide:
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URL of the page where you encountered the issue
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Description of the problem
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Assistive technology being used (if applicable)
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Browser and operating system information
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Any error messages received
6.3 Response Timeline
We commit to:
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Acknowledging accessibility reports within 2 business days
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Providing a detailed response within 7 business days
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Implementing fixes based on severity and complexity
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Following up to ensure resolution meets your needs
7. ALTERNATIVE ACCESS METHODS
For users who cannot access content through our standard Platform, we provide:
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Phone-based support for application assistance
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Email-based document sharing in accessible formats
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In-person consultations when feasible
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Alternative format materials (large print, audio, etc.)
8. ASSISTIVE TECHNOLOGY COMPATIBILITY
Our Platform has been tested with:
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Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
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Voice Recognition: Dragon NaturallySpeaking
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Keyboard Navigation: All major browsers
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Mobile Accessibility: iOS VoiceOver, Android TalkBack
9. ACCESSIBILITY RESOURCES
9.1 User Guides
We provide guides for:
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Using our Platform with screen readers
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Keyboard navigation instructions
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Customizing display settings
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Accessing alternative format content
9.2 External Resources
10. LEGAL COMPLIANCE
This accessibility statement demonstrates our compliance with:
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Rights of Persons with Disabilities Act, 2016 (India)
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Information Technology Act, 2000 (India)
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Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
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Section 508 Standards (where applicable)
11. THIRD-PARTY CONTENT
While we ensure our Platform content meets accessibility standards, some third-party content (such as external university websites linked from our Platform) may not be under our direct control. We encourage our partners to maintain accessibility standards and are happy to help users find alternative ways to access such content.
12. STATEMENT UPDATES
This accessibility statement is reviewed and updated:
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Annually or when significant Platform changes occur
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When new accessibility features are implemented
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Based on user feedback and testing results
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To reflect changes in legal requirements or standards