Privacy Policy

Effective Date: 01/09/2025
Last Updated: 01/09/2025

EduRise360 ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, mobile applications, and services (collectively, "Platform") for college admissions, student upskilling, veterans career transition, and talent acquisition services.

This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023, and other applicable Indian data protection laws.

By using our Platform, you consent to the collection and processing of your information as described in this Privacy Policy.

2.1 Personal Information

• Contact Details: Name, email address, phone number, postal address

• Educational Information: Academic records, certificates, transcripts, test scores

• Professional Information: Work experience, skills, career objectives

• Identity Verification: Government-issued ID documents, photographs

• Financial Information: Payment details for services (processed securely through third-party payment processors)

• Technical Information: IP address, browser type, device information, usage patterns

2.2 Sensitive Personal Data

As defined under Indian law, this includes:

• Passwords and financial information

• Physical and mental health records (if applicable for educational assessments)

• Biometric information (if used for identity verification)

2.3 Information for Minors

For users under 18 years, we obtain explicit parental or guardian consent before collecting any personal data, in compliance with the Digital Personal Data Protection Act, 2023.

3.1 Service Delivery

• Processing college and university applications

• Providing career guidance and counseling services

• Delivering educational content and assessments

• Facilitating placements and job opportunities

• Supporting veterans' career transition programs

3.2 Communication

• Sending service updates and important notifications

• Providing customer support and responding to inquiries

• Sharing relevant educational opportunities and career insights

• Marketing communications (with your explicit consent)

3.3 Legal and Compliance

• Complying with legal obligations and regulatory requirements

• Protecting against fraud and ensuring platform security

• Enforcing our Terms of Service and user agreements

4.1 Educational Institutions

We share relevant application information with universities, colleges, and educational institutions you have chosen to apply to, with your explicit consent.

4.2 Employers and Recruitment Partners

For placement services, we share professional profiles with potential employers and recruitment partners, only with your consent.

4.3 Service Providers

We engage trusted third-party service providers for:

• Payment processing

• Cloud storage and data hosting

• Analytics and performance monitoring

• Communication services

4.4 Legal Requirements

We may disclose information when required by law, court orders, or government authorities.

5.1 Security Measures

• Industry-standard encryption for data transmission and storage

• Regular security audits and vulnerability assessments

• Restricted access controls and employee training

• Secure data centers with 24/7 monitoring

5.2 Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by the Digital Personal Data Protection Act, 2023

6.1 Access and Correction

• Right to access your personal data stored with us

• Right to request correction of inaccurate information

• Right to update your preferences and profile information

6.2 Data Portability and Deletion

• Right to request a copy of your data in a portable format

• Right to request deletion of your personal data (subject to legal retention requirements)

• Right to withdraw consent for processing

6.3 Marketing Communications

• Right to opt-out of marketing communications at any time

• Granular control over communication preferences

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Educational records may be retained for longer periods to support ongoing academic and career services.

When we transfer data outside India for service delivery (such as applications to international universities), we ensure adequate protection through:

• Standard contractual clauses

• Adequacy decisions by relevant authorities

• Explicit user consent for such transfers

Our Platform uses cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

We take special care in protecting the privacy of users under 18 years, requiring parental consent and implementing additional safeguards as mandated by Indian data protection laws.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of material changes through email or platform notifications.

For any privacy concerns or complaints, please contact our Grievance Officer:

[Name]
Email: support@edurise360.com
Phone: +91-8882357569| 9205913567‬
Address: 8th Floor, Magnum Towers 1, Golf Course Ext Rd, Sector 58, Gurugram, Haryana 122011

We will respond to all grievances within 30 days as required by Indian law.